We provide a nutritionally complete adult meal. If your pet requires a special diet, or you want to keep your pet on the same diet to avoid stomach upset. Please provide us with the food, specific detailed instructions & the pet’s name on the bag.
If your pet requires medication during their stay, you must provide us with the medication, specific detailed instructions & your vet must be aware you are kenneling your pet.
You may bring in something small for your pet to sleep on, and 1 to 2 toys & treats. However, keep the bedding simple and washable in a standard washing machine. We are NOT responsible for any lost or damaged personal property. Please label the pets name on all belongings in permanent marker. We reserve the right to remove or not use certain bedding, toys, etc for safety reasons.
Sleeping bags, comforters, queen or king blankets, very small toys (swallowing hazard). Sometimes pets chew in a different environment even if they don’t usually chew at home, we will not be responsible for what your pet does with the toys/ bedding you provide.
On drop-off day, you’ll be required to fill out a New Customer Info Sheet and provide us with an emergency number, and a secondary contact in case of an emergency.
If you’d like to save time, download the New Customer Form and fill it out before you arrive.